AirHouse
Abhijit Kangude, Pradeep Nair, Richard Cheung, Sanika Shirwadkar, TzuFang Huang
Abstract
AirHouse is a web based service that connects online merchants, who need storage space, to the homeowners, who have space to offer on rent. It is a two sided marketplace designed to offer on-demand warehouse solution.
Over the last decade, fueled by the likes of Amazon Inc, online retail has had continuous growth. During the Covid-19 pandemic e-commerce had a 19% global sales growth just for 2020 [1]. The USA alone saw an increase by $244.2 billion or 43% in 2020, rising from $571.2 billion in 2019 to $815.4 billion in 2020 [2]. It is clear that the pandemic accelerated the e-commerce adoption but it also brought to fore new issues. To be successful in this changing business landscape, one needs to understand why not every brick and mortar business has been successful in online retail (example: ToysRus). A study of online shoppers identified that 70% of such consumers will abandon the shopping cart for two reasons – shipping costs and delivery time [3]. Industry giant Amazon Inc has established the benchmarks in online retail. Fast delivery is 2 days or less and free shipping is taken for granted. Consumers will take speed and convenience over brand/trust. It is then logical that positioning goods closer to end consumers makes better delivery promises possible at lower costs. However, warehousing and distribution center growth has not scaled at the same rate as e-commerce. In Q4 2022 the USA warehouse vacancy rate was 3% which is 300 bps lower than its 10-year average of 6.5%. Due to the supply-demand imbalance the rental rates for warehouse space has been steadily increasing. In 2022 the average rents went up by 21.6% annually, while some markets recorded increases of more than 40% [4]. The situation with vacancy rates is further exacerbated by certain industries hoarding the warehouse space – renting out space more than they need anticipating cyclical business [5]. It is no wonder then that even the Amazon Inc has prioritized establishing more than 1500 neighborhood warehouses across the USA to cut down shipping/distribution costs and meet delivery time targets [6]. A mass casualty of this trouble with warehouse/distribution center s are businesses that are either small scale or have a product that does not necessarily need large square footage. Such small players are getting squeezed out of the warehouses by larger businesses that provide stable and high turnover of products. Warehouses/distribution centers prefer them because not only they provide stable leases but because the handling fees (with higher movement of products) bring in higher revenues [7]. Building new warehouse space is not easy and not always commercially viable. For example the new Amazon logistics facility in Mission Bay, SF cost Amazon $200M to buy and another at least $125M to build which will yield 650,000 square feet of storage space – that is a staggering $200 per square feet not counting cost of the land [8].
It is clear that the warehouse/distribution center space for direct to consumer industry is a problem waiting to be solved. In this paper we will present ‘AirHouse’ – a ‘two sided market’ solution to this problem that will not just augment vacancy rates but can also sustain seasonal supply/demand cycles.