Enterprise Collaboration in Metaverse

Enterprise collaboration is all about efficient ways of sharing documents, information, data, knowledge among the individuals in an Enterprise. Most of the collaboration is traditionally done through in-person / video conference meetings, emails, chat, documents / content sharing. In these programs one can share video, audio and files to collaborate on a topic. Prior to the invention of the phone, collaboration took place during in person meetings. With the advent of voice communication, collaboration evolved into conference calls and meetings took place by audio in a conference room. There was a transition to video / audio that required expensive setups and dedicated conference rooms. This technology enabled people in one room to see the other while discussing topics, however items such as documents and slides could not be shared easily.

As technology progressed through the years and the internet matured, so did the offerings of enterprise collaboration software. The software is often free and easily accessible to the masses and now documents, pictures, videos and screen sharing have all been added to the previous audio / video offering. Premium versions with more features are used by Enterprises. It is even available in the palm of our hand with the invention of the smartphone. With the current offerings, teams from multiple regions can easily collaborate on a shared word document or presentation without having to leave their couch.

Now this is all wonderful, however some things are left out such as physical interaction and maybe this is fine for now. What we do know though is technology has not stopped progressing and enterprise products and services are becoming more complex. So will the next wave of technology be satisfied by the current enterprise offerings? We think not.

In this paper, we will be reviewing the enterprise collaboration landscape in the world of the Metaverse. We will go through basic definitions of the services that are considered as part of the enterprise collaboration, talk about the Metaverse, the hardware involved and the key areas for success of the incumbent players.